@article{ackerman2000intellectual,
author = {Ackerman, M. S.},
date-added = {2012-05-20 20:56:21 +0000},
date-modified = {2012-08-19 15:38:59 +0000},
journal = {Human-computer interaction},
keywords = {cscw},
number = {2},
oa-url = {http://www-personal.umich.edu/~itm/688/wk11%20-%20social%20cognition/Ackerman-SociotechnicalGap-HCI00.pdf},
pages = {179–203},
publisher = {L. Erlbaum Associates Inc.},
title = {The intellectual challenge of CSCW: The gap between social requirements and technical feasibility},
url = {http://www-personal.umich.edu/~itm/688/wk11%20-%20social%20cognition/Ackerman-SociotechnicalGap-HCI00.pdf},
volume = {15},
year = {2000},
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}